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We enforce a daily limit of 300 emails and up to 36MB per email. This policy is in place to mitigate potential damage from computers infected with spam-sending trojans.

Once you reach the 300-email limit, you will encounter an error message: “462 Daily send limit reached. Please try again tomorrow.”

If your business requires sending more than 300 emails daily, please contact us by opening a support ticket, and we will assist you with your email hosting needs.

We offer customers the flexibility to use their own domain names for email accounts. If you don’t have a domain yet, you can easily register one through our domain registration page.

You can send an email to up to 256 recipients in a single message. If you exceed this limit, you will receive an error: “551 sorry, maximum number of recipients reached.”

We prioritize delivering all emails to users, avoiding features like greylisting that can sometimes prevent email delivery. To make it easier to identify spam, we use two separate spam folders: Spam and HardSpam.

In your webmail or email client (you may need to right-click the account root to subscribe to them), you will see both folders—Spam and HardSpam (the latter appearing beneath the Spam folder). HardSpam contains emails that we are confident are spam, while Spam holds messages we’re less certain about. This separation reduces clutter in the Spam folder, making it easier to review content quickly.

You can also adjust the threshold for classifying messages as spam according to your preferences.

To create an HTML signature with images or formatting (bold, fonts, etc.), use the Templates feature. Here’s how:

1. Click on the Address Book link at the top.
2. Select Administration, then go to the Templates tab.
3. Click on Add Email Template.
4. Enter a name for your signature, then type your text.
5. To add an image (e.g., logo), click the arrow on the right side of the HTML icon bar and select Insert Image. Choose Add from PC and select your image from your computer.
6. Click OK, then Close.

Next, associate the template with your email account:

1. Click on the Email link at the top.
2. Select Administration, then double-click the account you want to associate with the signature template.
3. Go to the Identities tab and double-click the account again.
4. In the Templates tab, select the desired template from the dropdown menu.
5. Click OK, then OK again, and Close.

Your HTML signature will now be set up and ready to use with our email hosting plan!

1. After logging into Webmail, click on Address Book in the black background bar.
2. Select Administration (located below in the blue background bar), then click on Address Lists.
3. In the Properties tab, give your distribution list a name.
4. In the Contacts tab, add the desired email addresses. You can add contacts directly from your address book.

To use the distribution list when composing a new email:

1. Click on the Compose option to create a new email.
2. In the compose window, click on the Address Book button at the top.
3. Go to the Address Lists tab.
4. Select the contact list you want to email.
5. Choose a button to add the list (e.g., Add to Recipients, Add to CC, or Add to BCC), then click Close.

Your distribution list is now ready to use!